Stream: general

Topic: GlobalProtect VPN issue

view this post on Zulip Anderson Banihirwe (Jun 09 2020 at 14:40):

Has anyone recently run into connectivity problems when using the GlobalProtect VPN software to access UCAR's private network? My client just hangs in this state:

I am trying to determine whether the issue may have to do with my computer before reaching out to "CISL HELP"

view this post on Zulip Michael Levy (Jun 09 2020 at 14:47):

@Anderson Banihirwe -- I was able to connect just now. I had logged in yesterday, so it didn't prompt for password / Duo token (so if there's an issue on the Duo side I skipped over it)

view this post on Zulip Michaela Sizemore (Jun 09 2020 at 14:49):

@Anderson Banihirwe I also just tried connecting but I did need to use Duo and I was able to connect

view this post on Zulip Anderson Banihirwe (Jun 09 2020 at 14:56):

Hmmm. I think my installation was corrupted.. I uninstalled it and re-installed it from a new download, and everything seems to be working.

Thank you, @Michaela Sizemore and @Michael Levy

view this post on Zulip Danica Lombardozzi (Jun 09 2020 at 22:36):

@Anderson Banihirwe I have had the same issue several times. Restarting my computer does the trick, but I'm not sure why it just hangs. If it happens again, you may try a restart, as it might be simpler than uninstalling.

view this post on Zulip Anderson Banihirwe (Jun 09 2020 at 22:41):

Thank you, Danica! I had already established "uninstall, reinstall" as my go to solution in the future ;).... Restarting the computer is definitely a better alternative.

view this post on Zulip Deepak Cherian (Jun 09 2020 at 23:48):

I had already established "uninstall, reinstall" as my go to solution in the future ;)....

conda user spotted

Last updated: Jan 30 2022 at 12:01 UTC